Call Center Press

Call Center Agent Motivation and Compensation: The Best of Call Center Management Review, Second Edi

Brad Cleveland

Нет в наличии

Call Center Agent Turnover and Retention: The Best of Call Center Management Review, Second Edition

Brad Cleveland

Нет в наличии

Call Center Recruiting and New-Hire Training: The Best of Call Center Management Review, Second Edit

Brad Cleveland

Нет в наличии

ICMI's Call Center Management Dictionary: The Essential Reference for Contact Center, Help Desk and

Brad Cleveland

Нет в наличии

The Voice of Your Company: Conversational Skills for Customer Service Reps

Clifford Hurst

Нет в наличии